Design Coordinator - Front Desk in Water Mill, NY at Ethan Allen Global Inc.

Date Posted: 2/13/2020

Job Snapshot

Job Description

Requisition ID: 007060

GENERAL OBJECTIVES

Acts as first point of contact for clients in the Design Studio and on the phone by responding in a professional and courteous manner.  Provide design related support and assist with all the tasks necessary to achieve the goals of the studio.  Ability to act as key holder as needed. 

SPECIFIC RESPONSIBILITIES

  • Greets all clients upon entering the Design Center as well as managing phone traffic; providing assistance as appropriate.
  • Directs clients on a tour of Design Center, reviewing style book, lifestyle projections, and/or booking appointment with a Design Consultant as needed.
  • Learns and uses language of design and home furnishings to assist clients in getting oriented to the store. 
  • Monitor customer order status, including any delays, keeping the Design Team Manager and customer informed.
  • Perform other duties as required

Job Requirements

Experience & Education

  • Two or more years’ experience in customer service support and/or receptionist role, preferably in a design or retail environment.
  • Some experience in sales and interior design preferred.
  • High school graduate or equivalent; degree preferred.
  • Excellent customer service, communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people.
  • Organized and detail oriented with ability to handle multiple priorities.
  • Proficient in basic computer skills including Microsoft office.
  • Must be able to work holidays, evenings and weekends if schedule requires. 

Ethan Allen Retail has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices. We provide a clear career path for interior design professionals and design-minded business people as well as superb earnings opportunities and outstanding benefits.  We provide a clear career path for interior design professionals and design-minded business people as well as superb earnings opportunities and outstanding benefits.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer.  All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  We are an E-Verify Employer.

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