Service Center-Warehouse Manager in Chester Springs, PA at Ethan Allen Global Inc.

Date Posted: 4/26/2021

Job Snapshot

Job Description

Requisition ID: 011023


Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.



Oversee the functions related to the proper storage and safe delivery of our furniture to our customers.


  • Manage the receiving, storing and loading of furniture and accessories by warehouse workers in accordance with company procedures.
  • Monitor all receiving practices to ensure that procedures are followed and that all freight can be accounted for.
  • Provide for inspection of incoming and outgoing merchandise against order and delivery paperwork and specifications.
  • Coordinate transfer of inventory and supplies to the store.
  • Inspect returned items for condition and determine disposition. Follow through with training when appropriate with furniture prep specialist and customer service.
  • Ensure that all warehouse employees comply with all company security and safety regulations. Ensure workers are applying proper handling procedures during the unloading and storage of all freight received.
  • Work with the delivery contractor, or oversee the delivery function to ensure our furniture is properly delivered to customer’s home.
  • Maintain a safe, secure and clean work environment for employees.
  • Conduct cycle counts in conjunction with the operations controller, operations manager and inventory control specialist according to corporate procedures. Report all variances as required.
  • Participate in all physical inventories and their reconciliation.
  • Establish procedures to keep the stores informed of any delivery issues.
  • Provide training and guidance to all staff on critical job functions and safety practices.
  • Maintain work schedules and resource allocation making necessary changes to ensure that priorities are met.
  • Evaluate performance of all warehouse personnel, issue verbal and written warnings when appropriate, execute discharge of warehouse employees when necessary. Complete performance appraisals in accordance with company policy.
  • Perform any other duties as required.


Job Requirements



High school graduate preferably with an Associates degree or equivalent.


At least five years prior experience in furniture warehouse or distribution management.

Other Requirements

Excellent management and communication skills.  Ability to work independently.  Understanding of how to access data through a computer terminal.  Requires a valid driver’s license with a good driving record.  Some travel to stores may be required.  Some weekend work required.


Ethan Allen is an Equal Opportunity/Affirmative Action Employer.  All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  We are an E-Verify Employer.