Sales & Catering Administrator in Danbury, CT at Ethan Allen Global Inc.

Date Posted: 8/14/2022

Job Snapshot

Job Description

Requisition ID: 012483

Purpose: This position is responsible for the overall support of the Sales & Catering Department
in a sales administrative role and Executive Office support.

Essential Functions:

  •  Answer main sales line, distribute calls to respective sales managers, answer basic sales questions, schedule sales appointments as needed
  •  Respond to inquiries on a timely, thorough and professional basis to assist in converting inquiries into bookings
  •  Maintain sales files, information, correspondence and office supplies/collateral at all times.
  •  Exceptional follow-through communication and be detail oriented
  •  Basic knowledge of sales techniques, negotiations, qualifying needs, overcoming objections and closing sales
  •  Knowledge of food and beverage menus, pricing/costs, food preparation and presentation
  •  Understanding of how hotel departments work and supporting the Executive Chef and Food and Beverage Departments in meeting revenue and service goals
  •  Ability to generate and distribute Weekly BEO Packet, Contracts, Rooming Lists and related departmental correspondence
  •  Familiarity of hotel amenities & services, and ability to provide property tours to prospective guests and clients.
  • Posting all banquet revenue on a daily basis
  •  Ability to present self in a professional manner both with hotel colleagues, guests, clients and outside vendors and in the community representing the Ethan Allen Hotel with a positive winning attitude
  •  Work well with other hotel departments to ensure the best customer experience possible
  •  Ability to act and perform job functions in a positive and independent manner requiring minimal supervision
  •  Aid in response letters, comment card letters, etc. for the General Manager.
  • Entering of invoices into M3 for processing
  • Creating promotion flyers for special events and holidays, i.e. Thanksgiving, New Years Eve, Easter, etc.
  • Create and implement email blasts

Job Requirements

Technical Skills:

  •  Computer proficiency required on Microsoft applications
  • Working knowledge of OPERA PMS and DELPHI S&C systems or willing to learn
  • Ability to merge documents for contracts, proposals and banquet event orders.
  • Working knowledge of Internet, E-Commerce & web programs and marketing.

Benefits are an important part of the total compensation that are offered, providing peace of mind and financial well-being.  Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.  Some of the benefits offered are two company subsidized Medical Plans with Prescription Drug Coverage and Health Savings Account (including Employer contributions), cost effective Dental and Vision plans, 401(k) plan (with Employer matching contributions and Profit Sharing), company provided Life Insurance, Short and Long-Term Disability (FT associates only), Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance, Employee Assistance Program, Employee Purchase Program, and Employee Referral Bonus Program.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer.  All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  We are an E-Verify Employer.