Receiving Manager in Dublin, VA at Ethan Allen Global Inc.

Date Posted: 5/3/2021

Job Snapshot

Job Description

Requisition ID: 011223

Work directly with the Distribution Operations Manager to oversee the day to day operations and performance of the first shift Receiving Department in Dublin, Virginia.  Lead, develop, and work alongside a team of over 20 distribution center associates in all general distribution related activities such as receiving, put away, inventory control and facilities management.  Provide direction, planning and motivation to reach the highest levels of service while keeping expenses aligned with corporate objectives.



Essential Duties and Responsibilities:

  • Perform daily load planning and scheduling for inbound shipments.  Manage daily labor planning to balance warehouse workload between activities such as receiving, put away, and inventory control.
  • Manage efficient receipt of all import containers and LTL deliveries per shift as well as small parcel.
  • Manage daily customer returns including receiving, inspection, repair, stock replenishment and customer quality complaints. 
  • Oversee product storage management including but not limited to proper inventory placement and FIFO procedures. 
  • Provide direction, motivation, and support to a diverse management team.  Foster a hands-on management style through leading by example.
  • Provide excellent customer service, problem solving, and communication between company departments, divisions, and external customers.
  • Maintain the integrity of the inventory through adhering to inventory control guidelines, managing OS&D, and reducing inventory variances.  Monitor storage capacity levels and ensure products are safely stored at all times.  Ensure that distressed inventory and freight claims are followed through to resolution.
  • Maintain focus on employee relations, training, cost reduction, safety, continuous improvement, service level objectives, and staff skill levels.
  • Support other Distribution Centers, manufacturing facilities, and warehouses to ensure success of the overall supply chain.
  • Assist with day to day HR activities and initiatives to ensure all areas are in compliance and meet state and federal guidelines as directed by corporate.  Comply with all C-TPAT certification requirements.
  • Develop standards, routines, and cross training programs to enhance the effectiveness and efficiency of the operations.
  • Performs other duties as assigned



Job Requirements

Knowledge, skills, and abilities:

  • High school diploma or equivalent with a minimum of ten (10) years of relevant work experience in a manufacturing, distribution environment, including at least 2 years at a Distribution Center management level.
  • Excellent communication (verbal and written), leadership, organization, customer service, time management, and interpersonal skills required.
  • Analytical skills required, including frequent problem solving.
  • Must have extensive knowledge as to how to operate forklifts, platform lift, and clamp trucks.
  • Excellent computer skills, including Outlook and Excel. Extensive experience using ERP systems and barcode processing for order and inventory management; AS/400 (JD Edwards) operating system is highly desired.


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