Market Operations Leader in Garden City, NY at Ethan Allen Global Inc.

Date Posted: 10/5/2021

Job Snapshot

Job Description

Requisition ID: 011749

Overview

Design a career that speaks to you.

Ethan Allen- a luxury brand committed to quality, value and our most important assets; our employees.

Our Leaders are the driving force behind our design business success


Position Summary

Ensure operational and financial integrity for a single district by implementing and maintaining established Ethan Allen policies and procedures.  Protect the assets of the company and the integrity of our inventory while supporting the efforts of others to maintain a high level of customer service.

As a Market Operations Leader, you:

  • Follow Ethan Allen’s Leadership Principles and all key initiatives including but not limited to: Talent, Marketing, Service, Technology and Social Responsibility/Safety. 

  • Provide Ethan Allen’s clients with style, quality, value, service, and solutions as outlined in the Ethan Allen Standards of Excellence, as amended.

  • Have a proven track record of leading a successful sales team.
  • Own and direct design center day to day operations and team performance.
  • Accept full responsibility for developing self and team while holding team members accountable.
  • Think strategically with the ability to prioritize while keeping the big picture and goals in mind.
  • Ability to grow and develop business through social media and grass roots marketing efforts Effectively manage team to build new client contacts and maintain existing relationships to build sales volume and increase overall customer satisfaction.

Our Market Operations Leader’s strengths include:

  • Proven leadership in running a retail sales business in a fast-paced customer focused environment.
  • Drive new business and increasing sales while maintaining repeat client relationships. 
  • Passionate about inspiring and motivating creative people, in a commission-based retail environment.
  • Demonstrated use of technology and social media to drive business.

As a Market Operations Leader, you:

  • Maintain accuracy of inventory, accounts payable/receivable, and customer deposits.
  • Maintain financial records in accordance with generally accepted accounting principles.
  • Ensure implementation of and compliance with Retail Division inventory and accounting procedures necessary to protect company assets.
  • Develop and recommend field accounting procedural changes, program changes and enhancements necessary to run efficient and effective systems as required.
  • Review all relevant reports in an appropriate and timely manner to ensure a solid operational structure in each district (i.e. inventory valuation reports, invoice matching, etc.)
  • Provide training on POS systems and ensure full utilization of the system functionality. Oversee maintenance of district computers and software programs.
  • Assure timely reporting from design centers to corporate retail accounting department.
  • Assist in month-end closing of business.
  • Implement and monitor physical and cycle inventories throughout the district.
  • Assist in developing budgets and updating general ledger.
  • Assist in hiring, training and evaluating performance of personnel. Maintain employee files for district.

Job Requirements

Knowledge, skills, and abilities


  • Bachelor Degree in Business Administration, Accounting or Finance or equivalency with a minimum of three Years experience in operations, administration, finance and management in computerized retail environment.
  • Strong communication and organizational skills, ability to train and recognize deficiencies in systems and procedures necessary. 
  • Retail background with strong emphasis in distribution and warehouse management.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer.  All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  We are an E-Verify Employer.

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