Desktop Support Level II in Danbury, CT at Ethan Allen Global Inc.

Date Posted: 8/21/2019

Job Snapshot

Job Description

Requisition ID: 006239

We are seeking a Desktop Support Technician Level II.  This person will be responsible for upgrading Windows 7 PC’s to Windows 10.  Must have experience installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment in an accurate and timely manner both in person, by phone or through email. 

Job Requirements

Knowledge, skills, and abilities:

  • High School diploma with a minimum of five (5) years’ of desktop support experience.  
  • Hardware/Software Requirements: Working knowledge of Desktop O/S; MAC's, VPN; Virus Protection; and Basic Network.  Windows 10 knowledge and troubleshooting.
  • Experience working with and updating a ticketing system; strong documentation skills required. 
  • Strong verbal and written communications abilities are required.
  • Occasional lifting of heavy equipment (printers, large flat screen displays, etc.).


Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are an E-Verify Employer.