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Client Services Specialist - Part Time in King of Prussia, PA at Ethan Allen Global Inc.

Date Posted: 11/20/2018

Job Snapshot

Job Description

Requisition ID: 005451

RECEPTION HOURS

Monday - Saturday 9:45am - 6:30pm
Sunday 11:30am - 5:30pm 

Note: position is 1-2 days per week rotating weekends, with the occasional weekday.

 

GENERAL OBJECTIVES

This position acts as the first point of contact for all clients and vendors in our busy King of Prussia design center.  We are looking for a professional, outgoing person who will best represent the Ethan Allen brand and our team of 12-15 talented design professionals. 

SPECIFIC RESPONSIBILITIES

  • Greets all visitors and guests upon entering Design Center and provides appropriate assistance.
  • Learns and uses language of interior design and home furnishings.
  • Manages inbound phone traffic including, but not limited to, answering and directing calls, retrieving and forwarding messages from voice-mail and activating messages system at end of the day.
  • Maintains master Appointment Schedule for interior designers.
  • Assists with general administrative and clerical duties required for daily function of business, including maintaining up to date files (electronic and paper), preparing follow-up correspondence, maintaining logs, and assignment lists.
  • Updates design tools, including fabric library, product books and inventory.
  • Organizes client project information, as directed.
  • Follows up as necessary to insure timely and appropriate service.
  • Perform any other duties as required.

 

Job Requirements

QUALIFICATIONS


Education


 High school graduate or equivalent.


Experience


 Two or more years experience in customer service support and/or receptionist role, preferably in a design or retail environment.


 Other Requirements


  • Excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people. Enjoys working in creative environment.
  • Organized and detail oriented with ability to handle multiple priorities.
  • Interested in the field of interior design, fashion and style.
  • Proficient in basic computer skills including
  • Microsoft office.
  • Must be able to work holidays, evenings and weekends if schedule requires.  Advance notice provided.

Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer.  All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  We are an E-Verify Employer.

 

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