Assistant Operations Administrator | Client Service Specialist in King of Prussia, PA at Ethan Allen Global Inc.

Date Posted: 3/26/2021

Job Snapshot

Employee Type:

Full-Time
Location:

King of Prussia, PA
Job Type:

Admin - Clerical
Customer Service
Design
Experience:

Not Specified
Date Posted:

3/26/2021

About Us

A strong American brand with global reach. A design authority with a modern attitude. A high-quality manufacturer. An innovative retailer. A destination for the one-stop shopper. A full-service Design Center staffed by design professionals who make house calls.

We are all of these things, but, most important, at Ethan Allen we are people who love our homes. And we believe passionately that everyone should love theirs. Homes are powerful. Home is the blueprint for your life. Our work is that simple. And that complex. The well-designed home never goes out of fashion, but its definition is always changing. Every day, we challenge ourselves to create exceptional, relevant, and stylish furniture and accessories. We customize. We travel the world for design inspiration. In my job I’m constantly on the road. I know just how hard it is to find time to create a home. That’s why I’m so proud of our complimentary professional design service. With all the demands of modern life, busy people really need the help of a trusted design pro in making a comfortable home.

I also insist that Ethan Allen provides value, not just with our unique service, but also with free local delivery (which is rarer than it should be in this world); creative financing; and a business structure that gives us remarkable control over costs. We do it all: design, manufacture, market, distribute, deliver, and install. We set the standard for the attainable and well-designed home. And that’s all we want. It’s that simple and that complex.

M. Farooq Kathwari Chairman, President and CEO

Job Description

Requisition ID: 011090

ETHAN ALLEN - The Pavilion at King of Prussia
640 West DeKalb Pike, Suite 3000

Assistant Operations Administrator | Client Services Specialist

GENERAL OBJECTIVES

Acts as a first point of contact for clients in the fast-paced King of Prussia Design Center. This role assists with many key aspects necessary to run the daily administrative operations function of the business.

SPECIFIC RESPONSIBILITIES

Partners with Design Center Manager to support the design team with all the tasks necessary to achieve the goals of the team, including inventory control, accounts payable processing, delivery scheduling, reporting, sales processing and customer service.
Provides coverage for front desk, including greeting guests, maintaining design team rotation, as well as checking in and scheduling client appointments.
Work cooperatively with Visual Merchandiser in maintaining a neat and orderly Design Studio projection.
Reviews and controls open order, inventory reports, and workroom logs. Communicate to design teams as needed.
Researches Warranty and Customer Service inquiries by contacting factories and internal departments.
Contributes ideas and suggestions that will improve our ability to provide exceptional customer service.
Maintaining store supplies. Coordinate ordering/purchasing of light bulbs, stationary, cleaning supplies, forms, etc.

Assist with cycle counts/inventory control.
Perform any other duties as required.

MEET OUR TEAM

ETHANALLEN.COM/kingofprussia

Job Requirements

Education/Experience

High school diploma or equivalency with a minimum of two years business or office experience.

Other Requirements

Strong organizational, verbal and basic computer skills. Ability to work with others in a team setting. Positive attitude and high energy.
Must be able to work some holidays, and occasional weekends.

Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are an E-Verify Employer.

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