Administrative Support Associate - Design Center in Miami, FL at Ethan Allen Global Inc.

Date Posted: 9/17/2022

Job Snapshot

Job Description

Requisition ID: 012690


Assist with any or all duties necessary to run the daily administrative operations function of the business, including customer service issues.


NOTE:  The nature of this position is one where the employee could have responsibility for any or all of the following duties.  In a store environment where these duties are assigned to other specific positions, this position would be responsible for assisting with a wide variety of tasks.

  • Assist sr. project manager in training new designers in office and system procedures.
  • Coordinate communications and operational procedures with the service center.
  • Research customer service inquiries by contacting factories and internal departments. Take action to rectify problems at the source.
  • Monitor workroom-related transactions and upkeep of workroom logs. Ensure delivered sale and labor invoices are booked in the same fiscal period.
  • Maintain office cost and retail price books with extranet communications.
  • Maintain store supplies. Coordinate ordering/purchasing of light bulbs, stationary, cleaning supplies, sales forms, etc.
  • Process blind cash balancing as needed.
  • Check extranet daily for Internet leads and company information.
  • Provide coverage for front desk as needed.
  • Provide support to the sales service coordinator, maintain customer pick-up file, notify customers when goods are in, and follow up to ensure timely completion of the open order.
  • Process manual purchase orders.
  • Perform any other duties as required.

Job Requirements

Benefits are an important part of the total compensation that are offered, providing peace of mind and financial well-being.  Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.  Some of the benefits offered are two company subsidized Medical Plans with Prescription Drug Coverage and Health Savings Account (including Employer contributions), cost effective Dental and Vision plans, 401(k) plan (with Employer matching contributions and Profit Sharing), company provided Life Insurance, Short and Long-Term Disability (FT associates only), Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance, Employee Assistance Program, Employee Purchase Program, and Employee Referral Bonus Program.

Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer.  All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  We are an E-Verify Employer.