Administrative Support Associate - Design Center in Bellevue, WA at Ethan Allen Global Inc.

Date Posted: 2/11/2021

Job Snapshot

Employee Type:

Full-Time
Location:

Bellevue, WA
Job Type:

Admin - Clerical
Customer Service
Retail
Experience:

Not Specified
Date Posted:

2/11/2021

About Us

A strong American brand with global reach. A design authority with a modern attitude. A high-quality manufacturer. An innovative retailer. A destination for the one-stop shopper. A full-service Design Center staffed by design professionals who make house calls.

We are all of these things, but, most important, at Ethan Allen we are people who love our homes. And we believe passionately that everyone should love theirs. Homes are powerful. Home is the blueprint for your life. Our work is that simple. And that complex. The well-designed home never goes out of fashion, but its definition is always changing. Every day, we challenge ourselves to create exceptional, relevant, and stylish furniture and accessories. We customize. We travel the world for design inspiration. In my job I’m constantly on the road. I know just how hard it is to find time to create a home. That’s why I’m so proud of our complimentary professional design service. With all the demands of modern life, busy people really need the help of a trusted design pro in making a comfortable home.

I also insist that Ethan Allen provides value, not just with our unique service, but also with free local delivery (which is rarer than it should be in this world); creative financing; and a business structure that gives us remarkable control over costs. We do it all: design, manufacture, market, distribute, deliver, and install. We set the standard for the attainable and well-designed home. And that’s all we want. It’s that simple and that complex.

M. Farooq Kathwari Chairman, President and CEO

Job Description

Requisition ID: 010511

GENERAL OBJECTIVES

Assist with any or all duties necessary to run the daily administrative operations function of the business, including customer service issues.

SPECIFIC RESPONSIBILITIES

NOTE: The nature of this position is one where the employee could have responsibility for any or all of the following duties. In a store environment where these duties are assigned to other specific positions, this position would be responsible for assisting with a wide variety of tasks.

Assist sr. project manager in training new designers in office and system procedures.
Coordinate communications and operational procedures with the service center.
Research customer service inquiries by contacting factories and internal departments. Take action to rectify problems at the source.
Monitor workroom-related transactions and upkeep of workroom logs. Ensure delivered sale and labor invoices are booked in the same fiscal period.
Maintain office cost and retail price books with extranet communications.
Maintain store supplies. Coordinate ordering/purchasing of light bulbs, stationary, cleaning supplies, sales forms, etc.
Process blind cash balancing as needed.
Check extranet daily for Internet leads and company information.
Provide coverage for front desk as needed.
Provide support to the sales service coordinator, maintain customer pick-up file, notify customers when goods are in, and follow up to ensure timely completion of the open order.
Process manual purchase orders.
Perform any other duties as required.

Job Requirements

Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

Ethan Allen is an Equal Opportunity/Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are an E-Verify Employer.

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